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https://ar-pay.com/ is owned and operated by HKS Global Group DMCC, with legal address: Unit No 1306, The Dome Tower, Plot No: JLT-PH1-N1 Jumeirah Lakes Towers, Dubai, UAE, doing business as ARPAY
‘personal data’ means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person;
‘processing’ means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction;
‘controller’ means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data;
‘processor’ means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller;
‘recipient’ means a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not.
‘third party’ means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data;
‘consent’ of the data subject means any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by clear affirmative action, signifies agreement to the processing of personal data relating to him or her;
ARPAY complies with the core principles of personal data processing. The six overall guiding principles are:
ARPAY collects different information depending on how you use the website and interact with us. The personal data we collect is likely to include:
The personal data you provide us with should be accurate and up to date. Failure to provide such information may cause usage limitations of ARPAY services.
We use your personal information to activate your account and provide you with all services on the website. As part of our routine business operations, we process through third parties bank and credit/debit card information and identity checks to validate the data accuracy. All financial data is stored in an encrypted and secure form.
The purpose of these checks is to identify and verify customers, reduce fraud and other financial or operational risks on our website. In case it is not possible to establish the user identity with certainty, the data controller/processor has the right to re-inquire any personal data from you.
We also use your personal data together with other information for administration purposes, marketing, and customer services.
Consent - we will only use your personal data for advertising and marketing, personalisation of content and services, analytical purposes and to track purchases if we have your specific consent to do so. This includes the use of data provided by you and our partners with the ultimate purpose of improving our products and services.
Legitimate interests - the legitimate interests pursued by us are to duly process, deliver and collect the payment for your order, keep relevant records on our relations with customers, analyse website traffic and products/services in use, further develop them and grow our business, without prejudice to adequate preventive measures from fraud, hacks and any data breaches.
Performance of a contract - when you purchase a product or service from us, we will need to process your details in order to supply the item to you.
Legal obligation – we need to process your data to comply with a legal obligation.
We may send personal information such as your name, address and country of residence to our suppliers in order to improve the payment process, reconcile business processes and combat fraud and money laundering.
We require all the recipients of your personal data to respect its security and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
We reserve the right to disclose your personal information to comply with applicable laws and government or regulatory bodies' lawful requests for information. The information may also be released because of a legal requirement on us or pursuant to a court order.
Right of access – you have the right to request a copy of the data that we hold about you.
Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
Right to be forgotten – you can ask for the data we hold about you to be erased from our records.
Right to restriction of processing – you can ask us to restrict how we process your data.
Right of portability – you have the right to have the data we hold about you transferred to another organisation.
Right to object – you have the right to object to our processing your data where we rely on a legitimate interest to process it.
Right to withdraw your consent – you have the right to withdraw your consent at any time.
Please note that these rights are not absolute, and certain exemptions apply.
Our website may contain links to and from third-party websites. Please be advised that we are not responsible for their privacy policies. We strongly recommend reading these privacy statements before you submit any personal data to these websites.
In case of a change in your personal information, you are responsible for timely updating this data on your account – either manually by logging in or requesting assistance from customer support.
We decline responsibility for any losses arising from your failure to maintain the confidentiality of your data.
If you want to close your account, you need to contact our customer service. We are committed to preserving some of your records for a period not less than five years after the account is closed.
A cookie is a small file placed on your device. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our services. Cookies can be "Persistent" or "Session". Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as the web browser is closed.
We use both Session and Persistent cookies to provide you with services available through the website and enable some of their features. Cookies help to authenticate users and prevent fraudulent use of user accounts. They also remember your choices when you use the website, such as remembering your login details or language preference.
The cookies allow us to track traffic to the website and how users use the website. The information gathered via these cookies may directly or indirectly identify you as an individual visitor. We may also use it to test new pages, features, or new website functionality to see how our users react to them.
Email: [email protected]
HKS Global Group DMCC
Unit No: 1306
The Dome Tower
Plot No: JLT-PH1-N1
Jumeirah Lakes Towers
All the prepaid cards, coupons, e-vouchers, game codes, CD keys, and any other services made available by ARPAY are non-refundable and non-returnable digital items. As it cannot be ascertained whether the product has already been used, the service could be used only once, and the right of withdrawal is not available. Refunds will not be issued due to your dissatisfaction with the product or if your device does not meet the minimum Product requirements.
If you are not entirely satisfied with your purchase, or you have compatibility or quality issues with your content, please contact us at [email protected] or via the enquiry form for further assistance.
Please note that we can cancel your order or refund your money only before your order has been delivered. Once you receive the item(s) (digital codes of prepaid or gift cards, cards sent by mail, etc.), they are considered non-returnable and non-refundable.
If you want to cancel your order, please submit the statement to [email protected] or use the Contact us section (https://ar-pay.com/contact). The written declaration should contain your first and last name and order number. This information should be identical to the data initially submitted on your order. Your contact details are requested in case we may have questions about cancelling your order.
These Terms and Conditions constitute a legally binding agreement (“User Agreement”) between the Client (“you”, “your” or the “User”) and HKS Global Group DMCC (the “Company”) in its capacity as owner and operator of https://ar-pay.com/, doing business as ARPAY. Please read this carefully before using this website. By accessing and using ARPAY services, you agree with and agree to adhere to the provisions of this agreement. If you do not agree to abide by the above and be bound by Terms and Conditions, please cease using our services (e.g., visit our website, create a user profile etc.). The failure of the Company to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and ARPAY and govern your use of the website and services, superseding any prior agreements between you and ARPAY (including, but not limited to, any prior versions of the Terms of Service).
The website https://ar-pay.com/ is owned and operated by HKS Global Group DMCC, with legal address: Unit No 1306, The Dome Tower, Plot No: JLT-PH1-N1 Jumeirah Lakes Towers, Dubai, UAE. Our mission is to provide a secure, quick and safe shopping process in GCC and Arab countries. Our company is a trusted reseller of popular brands such as Google Play, iTunes or PlayStation. All prepaid cards presented on our website may be used at various online shops, e-wallets and more. Gift cards and Vouchers purchased from us can also be used as gift certificates, which means that they can be redeemed on corresponding websites to buy software, games, and many other items. Our products represent digital codes that the client receives immediately after completing the payment and, when applicable mandatory KYC verification.
The client is responsible for complying with all requests made by ARPAY and our service providers if needed to authenticate his identity or validate the funding source to his ARPAY account. If you are not able to provide us with this information, ARPAY has the right to suspend access to your account or even close it.
All the prepaid cards, coupons, e-vouchers, game codes, CD keys, and any other service made available by ARPAY (collectively the “Services”) are non-refundable digital items. As it cannot be ascertained whether the product has already been used, the service could be used only once, and the right of withdrawal is not available. The Client is responsible for his choice - by accepting this User Agreement, he acknowledges that he has read the product description carefully and is sure that the electronic goods he has bought are correct and compatible with his device.
You are responsible for keeping your password secure. You are responsible for maintaining the confidentiality of the account and access credentials and are solely and entirely responsible for all activities that occur under your account, whether or not you have authorised such activities or actions. We cannot and will not be liable for any loss or damage from your failure to maintain the security of your account and password.
The User is not allowed to use the Services directly or indirectly for any commercial purposes unless explicitly permitted by ARPAY.
You shall not use our website, products and/or services to conduct any fraudulent, immoral or illegal activities or such activities that may infringe the intellectual property rights of third parties. Any intellectual property belonging to ARPAY or any vendor brands listed on the website, including, without limitation, trademarks or trade names, whether registered or not, shall not be used, modified, replicated, resold by the Client without the prior written consent of ARPAY.
You acknowledge that your use of ARPAY products is at your sole risk. The Services are provided on an “as is” and “as available” basis without any warranty or condition, express, implied or statutory, including but not limited to implied warranties of merchantability and fitness of particular purpose.
You expressly understand and agree that the Company shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, or damages for loss of profits, goodwill, use, data or other intangible losses resulting from the use of or inability to use the Services.
In no event shall we or our partners, vendors, affiliates, subsidiaries, etc., be liable for lost profits or any special, incidental or consequential damages arising out of or in connection with our site, our services or this agreement (however arising including negligence). You agree to indemnify and hold us and (as applicable) our officers, directors, agents, and employees harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of this Agreement or the documents it incorporates by reference or your violation of any law or the rights of a third party or your use of the Service and our website.
The Services may provide, or third parties may provide, links to other websites or resources. As we have no control over such sites and resources, you acknowledge and accept that ARPAY is not responsible for the availability of such external sites or resources and do not endorse and are not responsible or liable for any information, data, text, software, music, sound, photographs, graphics, video, messages, tags, or other content advertising, products or other materials on or available from such sites or resources. As such, you also acknowledge and accept that ARPAY does not and is not obligated to examine, evaluate or screen any of these external resources and does not warrant or endorse any of the information, content, offers or claims of these third parties. You further acknowledge and agree that ARPAY shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such Content, goods or services available on or through any such site or resource.
Verbal or written abuse of any kind (including but not limited to threats of abuse or retribution and defamatory statements) of any ARPAY customer, employee, member, or officer will result in immediate account termination.
You acknowledge and agree that ARPAY may at its absolute discretion refuse or permit you to use the Services without giving any reason or notice thereof.
You irrevocably and unconditionally allow and permit ARPAY to send you notifications, updates, invitations, newsletters and events offered or provided by us.
Our website displays a complete and precise description of prepaid cards, gift cards, vouchers and codes based on information provided by our partners and product suppliers. To complete a purchase, the client is required to enter a valid phone number and email address. A notification of the various payment options is shown at the beginning of the order process. We shall be entitled to change, remove or modify the payment methods available to the customers without prior notice.
Given the products nature, you are required to pay the full due price and all applicable taxes before being supplied with the chosen digital product. This User Agreement shall become effective only after successful payment is made by the client.
We reserve the right to cancel any payment request made by you or refuse to supply the digital item(s) without giving a reason. In the latter case, we shall not collect the payment you made or refund the amount received.
Our services are usually available on a daily basis unless otherwise specified in the description. Products purchased on our website shall be supplied to you via the e-mail address linked to your account and/or by displaying the code associated with the order directly on the ARPAY site. The digital items shall be delivered as soon as we confirm your payment has been received. The supply period shall depend on the chosen means of payment (e.g., payments made with some payment methods such as bank transfers, PayPal, Skrill and credit cards may take up to five business days to process).
Unless otherwise provided in this Agreement, ARPAY shall be entitled at its absolute discretion, without notice to you, to change the procedures, the mode of operation of the Services at any time and from time to time for any reason whatsoever.
All names, trademarks, logos and images displayed on our website are registered trademarks of HKS Global Group DMCC and others. Nothing contained in our site should be construed as granting, by implication, estoppels, or otherwise, any license or right to use any intellectual property displayed on our site without the written permission of the Company or such third party that may own the corresponding trademarks. Your use of the trademarks displayed on our site, or any other content on our site, is strictly prohibited.
The entire content of this site consisting of inter alia text, video (of any format, streaming or otherwise), audio clips (of any format, streaming or otherwise), data assemblages, graphics, logos, buttons, icons and any software is proprietary ARPAY or its content provider or other third parties and is protected under the international and domestic copyright laws.
You agree not to alter, modify, reproduce, duplicate, copy, sell, resell or exploit any portion of our products and services, use or access to our products and services without the express written permission by the Company.
We reserve the right to modify, delete and amend these Terms and Conditions at any time whenever deemed necessary. The changes will be effective after posting on the website. We shall not personally warn the clients about these alterations that means you will be expected to review our website for updates regularly. You agree that continued use of our services shall constitute your acceptance of these Terms of Service (as modified and varied from time to time).
We make every effort to process your transactions in the shortest time possible; however, the exact timeframe cannot be predicted when placing the order.
Our website can have links to third-party websites that we do not control or maintain. This means we cannot accept responsibility for the materials or offers featured on such websites.
ARPAY is not responsible for any programming error or technical problems that may be affected by factors outside our control.
We shall never be liable for indirect damage, including but not limited to consequential damage, loss of profit, missed savings, damage due to business or other types of stagnation or any damage as a result of failure to perform work carried out by third parties or goods delivered by third parties
If any dispute or claim arises out of or in connection with this User Agreement, the parties should attempt amicably to settle the dispute through negotiations over a period of 30 (thirty) calendar days commencing on the date that a party first sends to the other party written notice of the dispute. If this dispute has not been settled amicably by the parties by the end of 30 days-period, the parties hereby agree that the dispute shall be referred to and finally resolved by higher courts.
These Terms and Conditions shall be governed by and construed in accordance with the laws of UAE. The courts of UAE have exclusive jurisdiction to settle any dispute arising out of or in connection with this User Agreement.
Payments initiated on the website https://ar-pay.com/ are handled through HKS Global Group DMCC, address: Unit No 1306, The Dome Tower, Plot No: JLT-PH1-N1 Jumeirah Lakes Towers, Dubai, UAE or through HKS GLOBAL GROUP UK LTD, address: 71-75 Shelton Street, Covent Garden, London, England, WC2H 9JQ, depending on the chosen payment method.