Welcome to your comprehensive guide on recharging your Mobily card!
In today’s digitally-driven world, staying connected is paramount, and offers a range of convenient options for topping up your prepaid balance.
Whether you’re a resident of Saudi Arabia or a visitor exploring the Kingdom, understanding the ins and outs of Mobily recharge services is essential for seamless communication.
In this article, we’ll walk you through everything you need to know about recharging your card, from the various methods available to the importance of monitoring your balance and validity.
Let’s dive in and empower you with the knowledge to stay connected effortlessly.
What is Mobily
Mobily, officially known as Etihad Etisalat, is a prominent telecommunications company based in Saudi Arabia.
Established in 2004, It has grown to become one of the leading providers of mobile and internet services in the region.
The company offers a wide range of services, including mobile phone plans, broadband internet, fiber optic connections, and enterprise solutions tailored to businesses.
It is known for its extensive network coverage, innovative technology, and customer-centric approach, aiming to deliver high-quality communication services that cater to both individual and corporate needs.
Through continuous investment in infrastructure and technology, it plays a crucial role in driving digital transformation and connectivity in Saudi Arabia and beyond.
How to recharge your Mobily card online
Recharging your card online is a straightforward process. Here are the steps you need to follow:
Visit the Mobily Website or App
Open your web browser and go to the official website.
Alternatively, you can download and open the app from the App Store (for iOS) or Google Play Store (for Android).
Log In to Your Account
If you already have an account, log in using your credentials.
If you do not have an account, you will need to create one by following the registration process.
Navigate to the Recharge Section
On the website or app, look for the section labeled “Recharge” or “Top-Up”.
Enter Your Details
Enter your prepaid number or the number of the card you wish to recharge.
Select the amount you want to recharge. Mobily offers various recharge denominations to choose from.
Choose a Payment Method
Select your preferred payment method. Mobily typically accepts multiple payment options such as credit/debit cards, online banking, or digital wallets.
Enter your payment details as required.
Confirm the Recharge
Review the details of your recharge to ensure everything is correct.
Confirm the transaction by clicking on the “Recharge” or “Submit” button.
Receive Confirmation
After the transaction is processed, you will receive a confirmation message on the website/app as well as a text message on your Mobily number indicating that the recharge was successful.
By following these steps, you can easily recharge your Mobily card online, ensuring you stay connected without any interruptions.
Additionally, You can Buy Mobily Gift Cards from ARPay, and Recharge your mobile credit online easily.
How to recharge your Mobily card through mobile apps
Recharging your Mobily card through a mobile app is a convenient and straightforward process. Here’s how you can do it:
Download the Mobily App:
- If you haven’t already, download the Mobily app from the App Store (for iOS devices) or Google Play Store (for Android devices).
Log In to Your Account
- Open the app and log in with your Mobily account credentials.
- If you do not have an account, you will need to create one by following the registration process within the app.
Access the Recharge Section
- Once logged in, navigate to the “Recharge” or “Top-Up” section of the app.
Enter Your Mobile Number
- Input your Mobily prepaid number or the number associated with the Mobily card you wish to recharge.
Select the Recharge Amount
- Choose the amount you want to recharge from the available denominations.
Choose a Payment Method
- Select your preferred payment method. Options usually include credit/debit cards, online banking, or digital wallets.
- Enter the necessary payment details.
Confirm and Complete the Recharge
- Review the recharge details to ensure accuracy.
- Confirm the transaction by tapping the “Recharge” or “Submit” button.
Receive Confirmation
You will receive a confirmation message on the app and a text message on your Mobily number indicating that the recharge was successful.
By following these steps, you can easily recharge your Mobily card using the Mobily mobile app, ensuring continuous connectivity and convenience.
How to recharge your Mobily card through physical recharge cards
Recharging your Mobily card through physical recharge cards is a simple and convenient process. Here’s how you can do it:
Purchase a Mobily Recharge Card
Buy a Mobily recharge card from an authorized retailer, convenience store, or kiosk.
Scratch the Card
Gently scratch the designated area on the card to reveal the PIN.
Dial the Recharge Code
Open your phone’s dialer.
Enter the recharge code in the following format: *1400*PIN#
For example, if your PIN is 12345678901234, you would dial *1400*12345678901234#.
Make the Call
Press the call button to initiate the recharge process.
Receive Confirmation
You will receive a confirmation message indicating that the recharge was successful and your new balance.
How to check the available balance on your Mobily card
Checking the available balance on your Mobily card is quick and easy. Here are several methods you can use:
Via USSD Code
- Open your phone’s dialer.
- Dial *1411# and press the call button.
- Your balance will be displayed on the screen.
Using the Mobily App
- Download and open the app from the App Store (iOS) or Google Play Store (Android).
- Log in with your Mobily account credentials.
- Navigate to the balance section, usually found on the home screen or in the account information section.
- Your available balance will be displayed on the screen.
Through SMS
- Open your messaging app.
- Compose a new message with the text 1 or the word Balance.
- Send the message to 1411.
- You will receive an SMS with your current balance details.
Via the Mobily Website
- Visit the website at www.mobily.com.sa.
- Log in to your account.
- Navigate to the account or balance section to view your available balance.
Calling Customer Service
- Call Mobily customer service by dialing 1100 from your Mobily number.
- Follow the voice prompts to check your balance.
Using any of these methods, you can quickly and easily check the available balance on your card.
What is the validity period of Mobily card credit
The validity period of card credit depends on the denomination of the recharge. Here is a general overview of the validity periods based on different recharge amounts:
- 10 SAR Recharge: Valid for 7 days
- 15 SAR Recharge: Valid for 10 days
- 30 SAR Recharge: Valid for 30 days
- 50 SAR Recharge: Valid for 45 days
- 100 SAR Recharge: Valid for 90 days
- 300 SAR Recharge: Valid for 180 days
What Are The Benefits of Opting for Mobily Recharge
Opting for Mobily recharge offers several benefits that cater to both individual users and businesses. Here are some key advantages:
Convenience and Accessibility
- Multiple Recharge Options: Mobily provides various ways to recharge, including online via the Mobily app or website, physical recharge cards, and through USSD codes, making it easy to add credit wherever you are.
- Wide Availability: Recharge cards are widely available at numerous retail outlets, convenience stores, and kiosks.
Flexible Plans
- Variety of Denominations: offers a range of recharge denominations to suit different budgets and usage needs.
- Customizable Plans: Users can choose from various prepaid plans, including data, voice, and SMS packages, allowing for customization based on individual usage patterns.
Cost-Effective
- Competitive Rates: provides competitive pricing for its services, including discounts and special offers on recharge packages.
- Bonus Credit: Periodic promotions and bonus credits on recharges provide additional value, helping users get more for their money.
Enhanced Connectivity
- Extensive Coverage: Mobily’s robust network ensures reliable connectivity across Saudi Arabia, including in remote and rural areas.
- High-Speed Internet: Access to fast 4G and 5G internet services ensures smooth browsing, streaming, and downloading.
Customer Support
- 24/7 Customer Service: offers round-the-clock customer support to assist with any issues or inquiries related to recharges and services.
- User-Friendly App: The app provides a user-friendly interface for managing accounts, checking balances, and recharging quickly and easily.
Account Management
- Real-Time Balance Updates: Instant balance updates after recharging help users keep track of their usage and remaining credit.
- Usage Monitoring: Tools for monitoring data, call, and SMS usage are available through the app and online portal, helping users manage their spending.
International Services
- Roaming Packages: It offers international roaming packages that allow users to stay connected while traveling abroad without incurring high charges.
- International Calling: Competitive rates for international calls enable users to stay in touch with family and friends outside Saudi Arabia.
Rewards and Loyalty Programs
- Loyalty Programs: It offers loyalty programs that reward frequent users with points that can be redeemed for services or discounts.
What Are the terms and conditions of Mobily recharge
The specific terms and conditions for recharge may vary based on factors such as the type of recharge (prepaid/postpaid), the recharge method used, and promotional offers.
However, here are some common terms and conditions that typically apply to recharge:
- Validity Period: Recharge amounts have a predefined validity period during which the credited amount must be used. If not used within this period, the balance may expire.
- Service Availability: Recharge services are subject to Mobily’s network coverage and availability in the respective region.
- Recharge Denominations: Different recharge denominations are available, each with its validity period and benefits.
- Promotional Offers: Recharge promotions, bonuses, and discounts may have specific terms and conditions regarding eligibility, duration, and usage.
- Auto-Recharge: If you opt for auto-recharge services, ensure that your payment method is valid and has sufficient funds to cover the recharge amount.
- Payment Methods: Different payment methods may have their terms and conditions. Ensure that you are aware of any applicable fees, charges, or limits associated with your chosen payment method.
- Refunds and Reversals: Recharge transactions are generally non-refundable once processed. However, in cases of technical errors or failed transactions, refunds or reversals may be possible according to Mobily’s policies.
- Usage Restrictions: Recharge amounts may have usage restrictions, such as limitations on international calls, premium services, or roaming usage.
- Changes to Terms: reserves the right to modify the terms and conditions of recharge services at any time. Users are encouraged to review the terms periodically for updates.
- Customer Support: For assistance, users can contact Mobily’s customer support via phone, email, or other available channels.
Conclusion
Whether you prefer the simplicity of physical recharge cards, the convenience of mobile apps, or the immediacy of USSD codes, we’ve got you covered with step-by-step instructions and expert tips to ensure that you can recharge anytime, anywhere with Mobily.
FAQs
How can I recharge my mobile card in Saudi Arabia?
To recharge a card in Saudi Arabia, you can:
- Buy a recharge card and dial 1400PIN#.
- Use the app or website to select the recharge amount and pay.
- Dial *1411# and follow instructions to recharge using USSD codes.
How to recharge the Mobily 75 package?
To recharge the 75 package:
- Purchase the appropriate recharge card.
- Dial the designated USSD code followed by the PIN.
- Use the app or website to select the package and recharge the amount.
- Follow the instructions for payment and confirmation.
