FAQ

To make a purchase at the website, you have to undergo the quick and easy registration procedure and choose one of the available payment options.
‌Registration process:
‌1. Go to small icon on the right top of your screen

2. Press “Register” to start registration process


‌3. You will be transferred to Registration page. Fields with * symbol are required


‌After successful Registration, you can start shopping on ar-pay.com! 
* Note: Please check your email – we sent you mail where you need to confirm your email address to continue shopping on ar-pay.com.

To buy gift cards offered by ar-pay.com, you have to register with the website first, choose the products you currently need, add them to the shopping cart and pay for them using one of the available payment options.

‌1. Choose a brand you like and then click " Show Now! " to continue.

2. Choose the cards you like and add them to your Shopping cart by pressing on " Add to Cart ".

3. After you finished with shopping, press “Checkout” button to proceed to further pages

There are two delivery methods on HKS GLOBAL GROUP DMCC website: delivery by email and by regular mail. Delivery by email means that your order will be sent to email address that you have mentioned in your HKS GLOBAL GROUP DMCC account. Delivery by regular mail means that order will be sent to actual address (Billing information). 

‌Please choose your delivery method and press “Proceed to payment” button.
On “Payment” section tab you will see a list of your shopping cart.The total amount of your order will be in local currency.
‌You must agree with the Privacy Policy to continue with the payment.

Put attention that we will send your order after we receive your payment confirmation.

‌After pressing the Continue button you will see the Paypal screen so you can continue with the payment.

If you have not found answers to your questions in the list, please, feel free to send your queries and questions via your e-mail or fill out the corresponding application form at the “Contact Us” page. Our managers will contact you as soon as possible.
To stay updated with ar-pay.com deals and offers, please, put down your e-mail when filling out the registration form and notify us that you would like to subscribe to our news.
Yes, you can close your browser after making a purchase. We will contact you by e-mail as soon as your order will be processed.
If you have bought items on ar-pay.com, but have not received your order, please, contact us by filling out the corresponding application form at the “Contact Us” page or send your questions and queries via your e-mail. We will get in touch with you as soon as possible to handle your problem.
Unfortunately, you cannot cancel the process of purchasing gift cards or demand the refund of the transaction, no matter what circumstances you might have.
After you submit the completed application form, it will be reviewed as quickly as possible. Usually, it takes from 15 minutes and up to 3 hours to implement the application.

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