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Frequently Asked Questions

To make a purchase at the website, you have to undergo the quick and easy registration procedure and choose one of the available payment options.

Registration process:

1.Go to small icon on the right top of your screen

Go to small icon on the right top of your screen

2. Press “CREATE ACCOUNT” to start registration process

Press “CREATE ACCOUNT” to start registration process

3 You will be transferred to Registration page. Fields with * symbol are required

You will be transferred to Registration page. Fields with * symbol are required

After successful Registration, you can start shopping on Ar-pay.com!

* Note: Please check your email – we sent you mail where you need to confirm your email address to continue shopping on Ar-pay.com.

To buy gift cards offered by Ar-pay.com, you have to register with the website first, choose the products you currently need, add them to the shopping cart and pay for them using one of the available payment options.

1. Choose cards you like and add them to your Shopping cart

Choose cards you like and add them to your Shopping cart

2. After you finished with shopping, press “Checkout” button to proceed to further pages

After you finished with shopping, press “Checkout” button to proceed to further pages.

There are two delivery methods on Ar-pay website: delivery by email and by regular mail. Delivery by email means that your order will be sent to email address that you have mentioned in your Ar-pay account. Delivery by regular mail means that order will be sent to actual address (Billing information).

Please choose your delivery method and press “Proceed to payment” button.

Please choose your delivery method and press “Proceed to payment” button.

On “Payment” section tab choose country and you will see a list of banks with bank details where you can pay for your order. Total amount of your order will be in local currency of the bank that you have chosen. Put attention that we will send your order after we receive your payment confirmation.

Fields with * symbol are required.

On “Payment” section tab choose country and you will see a list of banks with bank details where you can pay for your order

*Note: please check your email – we sent you “Payment request” notification. In this letter you will find following information:

-details of your order

-payment details (bank account details where you need to pay your order).

Please make your payment directly into mentioned bank account and use your order number as the payment reference. After you made a payment, please press the “Confirm payment” button.

After you made a payment, please press the “Confirm payment” button.

After your payment will be confirmed by our managers, you will get another letter– “Confirm your identity”.  In order for us to verify your identity please provide a photo of ONE of the following original certified documents:

  1. Photo of your passport
  2. Photo of your national Identification Card

Document should contain your Photo, your Name, ID Number and Expiration date!

Take a digital photograph or scan of chosen document and sent it to us with this email as Attached file or Upload it to your Ar-pay.com account (you can find link to your account in email). Make sure that photo is in good quality and the information on your document can be read with no difficulties.

Once we have received and checked your document we will send you email with full details of your order.

If you have not found answers to your questions in the list, please, feel free to send your queries and questions via your e-mail or fill out the corresponding application form at the “Contact Us” page. Our managers will contact you as soon as possible.

To stay updated with ar-pay.com deals and offers, please, put down your e-mail when filling out the registration form and notify us that you would like to subscribe to our news.

Yes, you can close your browser after making a purchase. We will contact you by e-mail as soon as your order will be processed.

If you have bought items on ar-pay.com, but have not received your order, please, contact us by filling out the corresponding application form at the “Contact Us” page or send your questions and queries via your e-mail. We will get in touch with you as soon as possible to handle your problem.

Unfortunately, you cannot cancel the process of purchasing gift cards or demand the refund of the transaction, no matter what circumstances you might have.

After you submit the completed application form, it will be reviewed as quickly as possible. Usually, it takes from 15 minutes and up to 3 hours to implement the application.

  • One day delivery! You will get your order in 12-24 hours
  • Quick redeem! Fast redeeming by copying and pasting the codes
  • Secure payments! Safe shopping with our platform

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